Aira works from your live data: your PMS, your booking channels, your WhatsApp number, your payment provider. This page says exactly what connects today, and what we add on request.
Rooms, reservations and guests flow in from the system you already run. Nothing is retyped.
Room types, rooms, reservations and revenue sync in. Guest details and door codes are read from your reservation fields.
Properties, rooms and bookings sync in with a single invite code. Two-way availability push is optional.
We build the connector during your setup and keep it running.
Your rooms on the big platforms, under your own accounts, with one calendar.
Puts your rooms on Airbnb, Booking.com, Expedia and Vrbo. Rates and availability go out, bookings come in, multi-room bookings included.
Import Airbnb, Vrbo and Booking.com calendars so availability stays right.
Aira sells your rooms on your own site. No commission on those bookings.
A guest who writes inside Airbnb or Booking.com gets Aira's answer in the same thread, through the tool you already use.
Platform messages are collected every couple of minutes and answered.
Airbnb and Booking.com conversations, in real time.
Messages arrive by webhook; replies go back into the platform thread.
Same flow as Hospitable, for Hostaway accounts.
Same flow, for Guesty accounts.
Platform messages that reach you by email are answered too.
The channels guests actually use, on your own numbers and your own site.
Your own WhatsApp number, connected in Settings. Guests write to the number they already know.
Fallback transport for WhatsApp, and WhatsApp alerts to your operator number.
A natural voice per language for the web widget and the in-room chat.
One script on your site. Printed cards that learn which room they are in.
Charges on the folio and booking holds, through a gateway that works where you are.
Card payments for folios and booking holds. Costa Rica.
Tell us which one you use and we quote the connector.
The door code reaches the guest at the right moment, never before.
Aira reads the code stored on the reservation and sends it at check-in time, in the guest's language.
Direct lock control (TTLock, Nuki, Salto and others) is built per property.
Guests get confirmations, your team gets the right nudge, your reports get read.
Confirmations, staff alerts and a mailbox that receives your PMS reports.
Notifications inside the staff app itself, no WhatsApp needed.
Nightly PMS reports read into room statuses. Set up with your report format.
What Aira needs to sound like your hotel, loaded once.
Aira reads it during onboarding to learn policies, amenities and tone.
Address, timezone and dial code set correctly from one lookup.
Guests, reservations and rooms from a spreadsheet.
In Settings, Integrations, you paste your API key or invite code. It is stored encrypted and never shown again.
Rooms, rates, reservations and guests come in. The first sync usually takes under an hour.
Every sync after that is automatic and monitored. If one fails, your console shows it and you get an alert.
Under the hood: Aira's brain runs on Anthropic's Claude models. Voices are by ElevenLabs. Credentials are encrypted on the server and never reach the browser.