How setup works
A guided implementation, tailored to your hotel
Aira isn't flipped on out of the box. We design it around your operation through a structured process — with you at every step.
Discovery & scoping
A consultation to map your property, systems and goals.
Systems & PMS integration
We connect Aira to your PMS, locks and tools — with a custom-built connector if your system needs one.
Knowledge-base build
We load your policies, amenities, FAQs and tone — accurate and on-brand.
Brand, voice & languages
Your colors, voice and your guests' languages, with native voices.
Guardrails & escalation
What Aira can say and do, and when it hands off to your team. Approved by you.
Launch & optimization
A controlled go-live, then ongoing tuning from real conversations.