How it works

From first call to go-live, in six steps.

Aira is not switched on out of the box. We set it up around your operation, with you at every step.

  1. 1

    Discovery & scoping

    A consultation to map your property, systems and goals.

  2. 2

    Systems & PMS integration

    We connect Aira to your PMS, locks and tools, with a custom-built connector if your system needs one.

  3. 3

    Knowledge-base build

    We load your policies, amenities, FAQs and tone, accurate and on-brand.

  4. 4

    Brand, voice & languages

    Your colours, voice and your guests' languages, with native voices.

  5. 5

    SOPs & escalations

    What Aira can say and do, and when it hands off to your team. Approved by you.

  6. 6

    Final tuning & go-live

    A controlled go-live, then ongoing tuning from real conversations.

14-day free trial. Want to see what we connect? Integrations →