Tailored AI concierge for hotels

Your AI concierge,
built around your hotel.

Not an off-the-shelf chatbot. We design, integrate and configure Aira around your hotel — your systems, your brand, your languages.

Live at FOS NAIA · White-glove setup · Dedicated onboarding
Scan to chat with Aira
The platform

A complete concierge, configured for your property

Once we configure it around your hotel, Aira covers the front of house — in every guest's language, around the clock. Here's what it will do for you.

💬

Answer anything

Guests ask by chat or voice, day or night. Aira responds instantly in 40+ languages with your hotel's tone.

📚

Database-backed answers

Hours, amenities, policies, local recommendations — pulled from your real data, not guesswork.

🛎️

Handle requests

Late checkout, housekeeping, bookings and concierge requests, routed to the right place automatically.

🔑

Operate the front desk

Set up smart locks and access, check-in flows and other reception tasks — the agent does the legwork.

🌍

Every guest, every language

One agent serves international guests fluently — no extra night staff, no language barrier.

⚙️

Tailored by your team

Owners and managers configure exactly what each agent can say and do for their property.

The agent suite

One platform, a growing team of agents

Start with the night concierge today. Add more roles as you grow.

Available now

Aira — Night Concierge

After-hours guest agent. Answers, requests, recommendations in 40+ languages. The entry-level package.

In development

Reception Agent

Check-in/out, smart locks & access, front-desk operations.

In development

Concierge Pro

Bookings, local experiences, upsells and tailored guest journeys.

In development

Manager Insights

Reports, guest themes and operational insights for owners & GMs.

In development

Aira App

Mobile app for your team — alerts, approvals and shift summaries. App coming soon.

See it in action

Watch Aira at work

Two short films on what an always-on AI agent actually does for a hotel.

The Hotel Doesn't SleepYour front desk, covered around the clock — without the night-shift cost.
The Most Responsible EmployeeConcierge by day, first responder when something goes wrong.
How setup works

A guided implementation, tailored to your hotel

Aira isn't flipped on out of the box. We design it around your operation through a structured process — with you at every step.

Discovery & scoping

A consultation to map your property, systems and goals.

Systems & PMS integration

We connect Aira to your PMS, locks and tools — with a custom-built connector if your system needs one.

Knowledge-base build

We load your policies, amenities, FAQs and tone — accurate and on-brand.

Brand, voice & languages

Your colors, voice and your guests' languages, with native voices.

Guardrails & escalation

What Aira can say and do, and when it hands off to your team. Approved by you.

Launch & optimization

A controlled go-live, then ongoing tuning from real conversations.

Integrations & configuration

What we integrate & configure

Every deployment is wired into your stack and tailored to your property. Here's part of what we handle during setup.

🔗

PMS & booking engine

Connect to your PMS/bookings — with a custom-built connector if needed.

🔑

Smart locks & access

Smart locks and access for check-in and room entry.

📚

Your knowledge base

Your policies, amenities, FAQs and local tips, structured.

🗣️

Multilingual voices

Native per-language voices for phone and voice mode.

🆘

Escalation & handoff

When and how Aira escalates — night shift, desk or management.

🔒

Security & compliance

Guest-data handling, privacy and guardrails for your property.

Proof

Already working in a real hotel

FOS NAIA
First hotel live on Hotel-Agents.ai
24/7
Always-on guest coverage
40+
Languages spoken fluently
0s
Wait time for a guest reply
Book a consultation

Let's scope your deployment

Tell us about your hotel and we'll book a consultation to design your tailored setup. The more we know, the more specific we can be.

🤝 Dedicated onboarding manager 🛠️ White-glove setup 🔒 Secure guest-data handling
No spam. We'll only reach out to schedule your consultation.

Thank you 🎉

Your request is in. We'll email you within one business day to schedule your consultation and start designing your deployment.